Terms of service

These Terms of Service govern your use of the Maris website and any purchase you make from us. By using this site or placing an order, you agree to these terms.

About us

Maris is an online store based in the United Kingdom, selling pet comfort and wellbeing products. You can contact us at shopmariss@gmail.com.

Products and pricing

We aim to describe and price our products as accurately as possible. All prices are shown in GBP and may change without notice. Occasionally an item may be listed at an incorrect price or be unavailable after you order — if this happens, we'll contact you before proceeding and you'll have the option to cancel for a full refund.

Orders

Placing an order is an offer to buy, which we may accept or decline (for example, in cases of suspected fraud or stock errors). A contract is formed once we confirm and dispatch your order.

Payment

Payment is taken securely at checkout through our payment provider. We do not store your full card details.

Shipping and returns

Delivery times and costs are set out in our Shipping Policy, and your rights to cancel or return an order are set out in our Refund Policy.

Intellectual property

All content on this site, including text, images, and branding, belongs to Maris or its licensors and may not be used without permission.

Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential losses arising from your use of this site or our products. Nothing in these terms limits your statutory rights as a consumer under UK law.